NextPhone vs Smith.ai AI Receptionist
Busy shops that want flat pricing and done-for-you setup
Estimate, not a vendor claim: 5 missed calls/week × 40% close rate × $350 avg job. Change the numbers to match your shop.
Shops that want AI answering with live-human fallback for complex calls
Estimate, not a vendor claim: 5 missed calls/week × 40% close rate × $350 avg job. Change the numbers to match your shop.
Side-by-side
| NextPhone | Smith.ai AI Receptionist | |
|---|---|---|
| Type | Standard | AI + live backup |
| Lowest listed plan | Pro: $199/mo | Free: $0/mo |
| Highest listed plan | Scale: $599/mo | Enterprise: $500/mo |
| Plans listed | 3 | 3 |
| Billing | Flat monthly (no per-minute) | Per call |
| Free trial | 7-day free trial | Free plan (25 calls/mo) |
| Contract | Monthly or yearly | Month-to-month, 30 days' notice |
| After hours | — | 24/7 AI + live human backup |
| Integrations | — | Calendly, Clio, Zapier |
| Best for | Busy shops that want flat pricing and done-for-you setup | Shops that want AI answering with live-human fallback for complex calls |
| Price verified | 2026-10-13 | 2026-10-13 |
Choose NextPhone if… / Choose Smith.ai AI Receptionist if…
- + Publishes its prices openly
- + Try before you buy: 7-day free trial
- + Publishes its prices openly
- + Try before you buy: Free plan (25 calls/mo)
- + No long-term contract required (per vendor)
- + Billed per call, so long calls don't cost more
- • Watch: Minute-based billing: estimate your talk time
Based on each vendor's published pricing and documentation.
Full plan lists for NextPhone and Smith.ai AI ReceptionistRead more ▾
NextPhone plans
| Plan | List price | Notes |
|---|---|---|
| Pro | $199/mo | Self-setup |
| Growth | $299/mo | Set up and tuned for you |
| Scale | $599/mo | Complex call flows & routing |
Source: https://www.getnextphone.com/pricing · verified on 2026-10-13. Prices in USD as listed by the vendor; taxes, setup fees and usage overages may apply.
Smith.ai AI Receptionist plans
| Plan | List price | Notes |
|---|---|---|
| Free | $0/mo | 25 calls/mo, $3.00 per extra call |
| Pro | $150/mo | 75 calls/mo (~$2.00/call) |
| Enterprise | $500/mo | 300 calls/mo (~$1.67/call) |
Source: https://smith.ai/pricing/ai-receptionist · verified on 2026-10-13. Prices in USD as listed by the vendor; taxes, setup fees and usage overages may apply.
FAQ
Is NextPhone cheaper than Smith.ai AI Receptionist?
By listed starting price, Smith.ai AI Receptionist is cheaper (From $199/mo vs From $0/mo, verified 2026-10-13). The total depends on your users, calls or minutes.
Which has a free trial?
NextPhone: 7-day free trial. Smith.ai AI Receptionist: Free plan (25 calls/mo).
Do I need a contract?
NextPhone: Monthly or yearly. Smith.ai AI Receptionist: Month-to-month, 30 days' notice.
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